Provider Relations FAQ's
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What BIN Number can I use for NMHC (Health Card)?
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003650
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What is the processor (condor) code for my store?
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Contact your corporate help desk, or call our customer service help desk for assistance.
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What group number should I use to adjudicate a claim?
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All group numbers vary by client. Please contact our customer service help desk for assistance.
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How much time is allowed for online processing from the date of service?
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Most online processing dates range from 45 days to 90 days depending upon client benefit guidelines.
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How much time is allowed for a claim reversal?
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Most online processing dates range from 45 days to 90 days depending upon client benefit guidelines.
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How much time is allotted for a paper (UCF) claim to be submitted?
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Most paper (UCF) claims follow the same guidelines as an online processing which has a date range of 45 days to 90 days depending upon client benefit guidelines.
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What is the claims mailing address?
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NMHC Claims Department
P.O. Box 1170
Port Washington, NY 11050
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Who do I contact if my cost is below my expectations?
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Please contact our customer service help desk for assistance.
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Please contact our Provider Relations Department for the following questions:
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Contract Clarifications
Pharmacy Audit Questions
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